Now
Currently focused on simplifying complex support workflows, building clean product experiences, and shipping small improvements that compound over time.
About Me
I'm a Mechanical Engineer working in a technical support role, helping customers solve complex engineering workflows. Through this work, I get a front-row seat to how products are used in real-world scenarios. I'm passionate about product development and enjoy building and shipping smaller tools and improvements within the product support space. I'm especially interested in simplifying complex systems, improving user experience, and turning customer pain points into scalable solutions.
Projects
Automated Knowledge-Base Sync Pipeline
GitHub based pipelines that automated syncing of knowledge-base content
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Automated Knowledge-Base Sync Pipeline
GitHub based pipelines that automated syncing of knowledge-base content
Support Chatbot
Chatbot that streamlined support workflows and reduced repetitive inquiries.
BigQuery Analytics Pipelines
SQL + BigQuery pipelines for licensing usage insights and product analytics.
nTop Workflow Templates
Reusable nTop workflow templates for topology optimization and DFAM.
PDM/SOLIDWORKS Feature Prototypes (Dassault Systèmes)
Prototyped 11 new features with R&D, including UI/UX mockups and workflow diagrams.
Guest Lectures & Workshops
Talks at MIT, Penn State CIMP-3D, and CU Boulder on computational design.
Contact
Feel free to reach out via email or connect on LinkedIn/GitHub.
Email Me